Privacy Policy
1. Introduction
Dr Priya Rajagopal (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website:
2. Information We Collect
We may collect the following types of information :
a. Personal Information
- Name
- Phone number
- Email address
- Any information submitted via contact or enquiry forms
b. Health Information (if provided voluntarily)
- Medical or fertility-related details shared through forms or communication
c. Technical Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the website
3. How We Use Your Information
We may use your information to :
- Respond to enquiries and appointment requests
- Provide medical and administrative support
- Improve website performance and user experience
- Maintain internal records
- Comply with legal and regulatory obligations
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing
experience.
What are cookies?
Cookies are small text files stored on your device that help us understand how you
interact with our website.
Types of cookies we use :
- Essential Cookies – Required for the website to function properly
- Analytics Cookies – Help us analyse website traffic (e.g., Google Analytics)
- Functional Cookies – Remember your preferences and improve usability
Managing cookies :
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.
By continuing to use our website, you consent to our use of cookies.
5. Third-Party Services
We may use trusted third-party services, including :
- Google Analytics (for website traffic analysis)
- Online booking or enquiry form systems
These third parties may collect and process your data in accordance with their own privacy policies.
6. Disclosure of Information
We do not sell or rent your personal information. We may disclose your information :
- To service providers assisting in website operation
- When required by law
- To protect our legal rights
7. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
8. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if necessary.
To do so, please contact us using the details below.
9. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with the revised date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact :